I have cancelled my subscription as your product is not available in South Africa.] You tell me I will still have access till 01/05/25 but I won't.
I expect a pro rata refund of the subscription. Colin Bloch
Jessica Rosenthal
Hello - a member of our team will be reaching out shortly! Thank you.
I am 80 years old. I subscribed to Chaiflix through paypal for two years a few days ago and I cannot get it on my TV. It thinks I live in Quebec but I live in Thornhill Ontario. It does not work. Please refund my money. My family have tried to help me but it does not work.
I have a similar problem to Mr Bloch. The offer in the UK is extremely limited compared to the USA although the price is the same. I did not wish to renew till 2025 but the money was taken from my card anyway without any prior notice. Frankly I feel as if I have been scammed.
Hi Jessica - we deeply apologize for any inconvenience. Could you email our team directly at the email address below? We will happily provide you with a full refund on that latest charge. Thank you for giving us a shot.
Anis - [email protected]
Thank you. I really appreciate your response and am pleased to say that I have now received a refund. I do hope that ChaiFlicks manages to get some deals in the UK and I may be tempted to join again!
Thank you Jessica! We do have a few deals in store that will be very exciting additions to the UK line up come Fall.