I'm very frustrated. I paid for membership and did not receive acknowledgement nor can I get on my TV. Very frustrating to keep on clicking on HELP,but going around in circles when a phone call will solve this very quickly.
Please respond to [email protected]
I need a phone call to get this resolved.
art
Same here!
Same problem. How do I get a real person.
Please give me a number for a live person- I’m 88 years old, signed to CHAI but don’t know how to connect to one thing.
the customer service is spotty and ridiculous; their billing system is inconsistent; horrible business model, if no actual phone service available!
Want a live person ....phone number please
If can not give will just cancel
I have paid for ChaiFlicks but cannot see on my tv screen. Please help
Cannot open chai flicks on my tv
I want to know how I am paying for Chai flicks. I am stopping one of my payment cards and want to know if is the one for Chai Flicks
I paid too and can’t get service
I already paid and can’t get in to watch without paying for another subscription. Can a real person please call me at 927-682-4232!!!!
Can't believe they renew subscription without notification. What a rip off. No customer number. How do you talk to a real person. I'm disputing this credit card charge and will not pay until I hear from them.
What a jip! Yeah, you got me! I paid and got nothing in return. How simple is it to have the video I selected play? I guess very difficult if you don't intend to offer good service in the first place. I can't see the video, nor access the link to cancel. How typical of you.
I want to cancel mi subscription, but I can't please. Help. Give us a place t
I also want to report that when I send Customer Service a request, it's answered by Vimeo. This is very weird and unethical. Could someone at Chai Flick please explain why this is the case and why it is impossible to reach them by phone?
I too agree with the previous complaints & frustrations. Why is it impossible to speak with a customer service representative. After having received your promotion for "Sept2025" for a 1-year membership for $36. I tried to sign up, but without a confirmation or completion. I sent an email to your service department - NO RESPONSE! YOUR PROMOTION expires on 9/5/25 and I still have NO option to sign up. Such a shame.