Shalom to all,

We're sticking this thread on top of our forum section so anyone in search of help can easily find it.

If you need help with anything - your account, setting up ChaiFlicks on your smart TV or streaming device, or just deciding what to watch - we're here to help!

You may post here and we will contact you right away. Or you're welcome to contact Anis, our engagement manager, through his email address below.

Toda raba - thank you so much for being a part of ChaiFlicks!
Team ChaiFlicks

Contact Details:
Anis - [email protected]

Hi. Wondering if Chai Flicks can obtain the rights to show the film Just an Ordinary Jew directed by Oliver Hirshbeigel, starring Ben Becker and written by Charles Lewinsky. It is one of the films that has felt like a calling card in explaining so much about who I am to people who don’t understand. I would love for many other people to be able to watch it. It was a “made for tv” film in the early 2000s in Germany. I saw it with English subtitles at a Jewish Film Festival. I am also hoping you can include the short film, Masel Tov Cocktail, in your library … which is almost like an unintentional sequel. Toda, thank you. Be well.

I am having a big problem staying connected. I sign in and the screen shows my initial, and it states I am signed. I watched the first episode of Fireman Dance, and when I wanted to continue, the screen told me to pay. I have logged in and out on my computer and TV, and it still does not allow me to continue on anything without the annoying screen asking me to sign up for a trial over and over again. If this cannot be corrected, I AMOUT1 Mym TV is brand new TCL65QM7K, and I have ZERO trouble with my many other streaming platforms

Hi. I want to ask for a refund as im not watching and it was renewed yesterday for a year please reach out and let me know how to proceed. Thank you.

I thought I subscribed to chaiflicks but I aee that there is no email with a subscription. [email protected]

Hi not sure about my subscription. Can you tell me what I will be charged in September 2026. Thanks

I don’t see anywhere to cancel. I went to settings and could not find how to cancel

I found it, thanks