I, too, have continuing issues with Firestik and CF app. We love Chai Flix offerings, and so... We have developed a workaround. We have a laptop and a tower computer with 21" and 26" screens respectively. In addition, the laptop has a pair of Audio Engine powered speakers. We are watching all the Chai Flix we want on the laptop with its outboard speakers. We think that no matter what Chai Flix can or will do to remedy the Firestik issue, we can still enjoy their offerings. If complaining won't solve the problem, I am not going to complain. Remember that doing the same thing over and over again while receiving no fruitful assistance ever is the first sign of insanity. If complaining does not help, quit complaining.